KHA Quality Webinar: Performance Improvement Tool Series Part 3- From SMART Goals to Success – Implementing & Sustaining Quality Improvement

• Presentation slides

In this final installment of the S.M.A.R.T series, The KHA Quality Team moves from planning to action by exploring how S.M.A.R.T goals and PI tools work together to drive meaningful, lasting change.  While S.M.A.R.T goals define what we want to accomplish, PI tools guide us in how to achieve those outcomes through clear data, structured analysis, and focused interventions.  The greatest opportunity lies in implementation and long‑term sustainability and ensures that gains are not only achieved but maintained, scaled, and woven into the culture of excellence that our patients deserve.